Service

Our Services

We provide services designed to provide peace of mind and help keep your XPENG in peak condition. This includes warranties, remote support, and on-site interventions.

Warranty You can Count On

At XPENG, we prioritise the quality and durability of our products. Each car undergoes rigorous testing before leaving the production line to ensure it meets the challenges of modern electric mobility. This commitment enables us to offer one of the most comprehensive warranty packages in the market. To maintain your warranty, your vehicle must be serviced every 12 months or every 20,000 km, whichever comes first.

Complimentary maintenance Services

  • Free scheduled maintenance for the first 5 years or 100,000 km.
  • Includes battery health checks, software updates, and multi-points inspections.

Roadside Assistance

  • 24/7 emergency support for breakdowns, flat tires, battery issues, and towing services.
  • Coverage valid across Indonesia with a dedicated hotline.